Privacy Policy

Effective Date: April 6, 2026  —  Last Updated: April 6, 2026

1. Information We Collect

Duarte Landscape Inc ("we," "us," or "our") collects information you provide directly to us when you request an estimate, fill out a contact form, call us, email us, or otherwise communicate with us. This may include:

• Personal identifiers: your name, email address, phone number, and mailing or property address
• Property information: details about your commercial property, HOA community, or facility relevant to the services you request
• Communication records: the content of messages, emails, and phone conversations you have with us
• Payment information: billing details processed through our secure payment systems (we do not store full credit card numbers)

We also collect certain information automatically when you visit our website:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages viewed, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for landscaping services
• Deliver, maintain, and improve our commercial landscaping services
• Communicate with you about appointments, service updates, and project progress
• Process payments and send invoices
• Send occasional marketing communications (only with your consent; you may opt out at any time)
• Comply with legal obligations and protect our rights
• Improve our website, services, and customer experience

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies: required for the website to function properly (e.g., form submissions, navigation)
• Analytics cookies: help us understand how visitors use our site so we can improve it
• Marketing cookies: used to deliver relevant advertising and track campaign performance

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation for instructions.

4. Third-Party Services

We may share your information with trusted third parties who assist us in operating our business:

• GoHighLevel (GHL): our client relationship management and communications platform
• Payment processors: to securely process transactions
• Google Analytics: to analyze website traffic and usage patterns
• Email/SMS providers: to send service-related communications

We do not sell your personal information to third parties. We require all service providers to protect your data and use it only for the purposes we specify.

5. Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, or sold about you in the past 12 months.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, contact us at [email protected] or call (949) 502-3826. We will verify your identity and respond within 45 days.

CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA):

• This privacy policy is accessible from our homepage via a conspicuous link
• We will notify users of any changes to this policy by updating the "Last Updated" date above
• Users may visit our site anonymously
• We honor Do Not Track (DNT) browser signals
• Third-party behavioral tracking is not permitted on our site without consent

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted employee access.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, your personal data, or wish to exercise your California privacy rights, please contact us:

Duarte Landscape Inc
15471 Del Amo Ave
Tustin, CA 92780
Phone: (949) 502-3826
Email: [email protected]